Important information about tour

please check the pledge statement below, there will be a waver form for you to sign before the tour begins..
★if you have any physical problem or important medical history, please tell us before the tour.
★We reserve the right to refuse a tour to anyone, because of physical problem or physical condition, or troublesome behavior, espesially to other customers. In these cases we still unhold a strick no-refund polocy. Thank you for your cooperation.
★Please understand that our tours can be susceptible to bad weather or conditions. If a tour is cancelled dew to conditions beyond our control, we will offer refunds.

★accident insurance policy
Please note, we cannot be held acountable for injury or deaths sustained on our tour. please refur to our waver agreement.
 
Our insurence coverage:
★Only valid for those with Japanese nationality, or those holding residence:
death                       ¥5,000,000
hospitalization        ¥5,000 /day
hospital visit 　　　¥3,000 /day
※ responsibility of outside compensation range can not be provided, please take note before hand.
※ Foreigners who come to Japan by sightseeing will not be covered by insurance.
※ Please participate in the tour by joining insurance yourself. We assume you have your own travel insurence.

★ Cancellation policy, you are required to pay a cancellation fee.
until 7-4 days before 30%
until 1-3 days before 50%
the tour day 100%
You can cancel without paying any cancellation fee until 8 days before the reservation date.